707ok Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1 Introduction & Scope

This Privacy Policy ("Policy") describes how 707ok ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "the Player", "the User") who visit or register an account on the 707ok website located at 707ok.app.

This Policy applies to all personal data processed in connection with the 707ok platform, including data collected through the website, via customer support interactions (live chat, email), through payment processing channels (bKash, Nagad, Rocket, bank transfer), and through any promotional or bonus-related communications.

By registering a 707ok account, making a deposit, or otherwise using the platform, you confirm that you have read and understood this Policy and that you consent to the collection and processing of your personal data in the manner described herein. If you do not agree with any part of this Policy, you must not use the 707ok platform.

References to "personal data" in this Policy mean any information relating to an identified or identifiable natural person — including name, date of birth, contact details, payment information, and device/technical data. References to "processing" mean any operation performed on personal data, including collection, storage, use, transfer, and deletion.

707ok is the data controller for all personal data processed under this Policy. Our designated contact for data privacy matters is reachable via [email protected]. Requests relating to your personal data — including access, correction, or deletion requests — should be submitted to this address with the subject line "Data Privacy Request".

2 Data We Collect

707ok collects personal data through several distinct channels and at different stages of your interaction with the platform. The categories of data we collect are described below.

Registration & Account Data

When you create a 707ok account, we collect the following information:

• Full legal name (as it appears on your government-issued ID).
• Date of birth (to confirm you are aged 18 or above).
• Residential address (city, district, and full postal address).
• Mobile phone number (used for SMS OTP authentication).
• Email address (used for account notifications and support communications).
• Username and hashed password (stored in encrypted form; plain-text passwords are never retained).
• Preferred currency (BDT by default for Bangladeshi players).

Identity Verification (KYC) Data

Prior to processing any withdrawal, 707ok is required to verify your identity. This involves collecting:

• A copy of a valid government-issued photo ID — National Identity Card (NID) or passport.
• A selfie or video confirmation to match the submitted ID document, where required.
• Proof of ownership of the payment method used for deposits (e.g., a screenshot of your bKash or Nagad account showing your registered mobile number).
• Proof of address (if requested) — such as a utility bill or bank statement dated within the last three months.

Financial Transaction Data

When you make deposits or withdrawals, we collect and retain records of:

• Transaction type (deposit or withdrawal), amount in BDT, and timestamp.
• Payment method used (e.g., bKash, Nagad, Rocket, City Bank, Dutch-Bangla Bank).
• Mobile wallet number or masked bank account details associated with each transaction.
• Transaction reference numbers and confirmation codes issued by the payment provider.

Gameplay & Betting Data

707ok records all gaming and betting activity on your account, including:

• Games played, bet amounts, outcomes, and session durations.
• Sports betting selections, stake amounts, odds accepted, and settlement results.
• Bonus and promotional offers claimed, wagering progress, and expiry status.

Technical & Device Data

When you access 707ok, our servers and analytics systems automatically collect:

• IP address and approximate geolocation (city/region level).
• Device type, operating system, and browser version.
• Session start/end times, pages visited, and click-path data.
• Cookie identifiers and similar tracking tokens (see Section 5 for full cookie details).

Customer Support Data

When you contact the 707ok support team via live chat or email, we retain records of the conversation — including your messages, our responses, any attachments or screenshots you share, and the date and time of contact. These records are used to resolve your query and to improve service quality.

3 How We Use Your Data

707ok uses the personal data it collects for the following specific purposes. Each purpose is accompanied by the legal basis on which we rely to process your data.

Marketing Communications

707ok will only send you promotional emails or SMS messages relating to bonuses, new game launches, seasonal offers, or platform updates if you have actively opted in to receive such communications during registration or via your account settings. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your notification preferences in account settings or by contacting the support team. Withdrawing marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

707ok does not engage in automated decision-making that produces legal or similarly significant effects on players, except in the context of fraud detection systems. Where automated fraud analysis leads to an account suspension, you have the right to request human review of that decision.

4 Data Sharing & Disclosure

707ok does not sell, rent, or trade your personal data to any third party. Data sharing is limited to the following categories of recipients, each of whom is subject to strict contractual data protection obligations:

Payment Service Providers

To process deposits and withdrawals in BDT, we share necessary transaction and identity data with our payment partners — including bKash, Nagad, Rocket, and partner Bangladeshi banks (City Bank, BRAC Bank, Dutch-Bangla Bank, Islami Bank, Sonali Bank). These providers receive only the data required to execute the specific transaction and are prohibited from using it for any other purpose.

Game Technology Providers

The games available on 707ok are powered by third-party game studios including Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi. These providers may receive anonymised session identifiers and gameplay data necessary to deliver the gaming experience. They do not receive your full name, contact details, or payment information.

Identity Verification Services

To complete KYC verification, 707ok may share your submitted identity documents with authorised third-party verification service providers who specialise in document authentication. These providers process your data solely for the purpose of confirming document authenticity and do not retain it beyond the verification transaction.

Fraud Prevention and Security Partners

707ok uses fraud detection and cybersecurity service providers that may process your IP address, device fingerprint, and transaction patterns to identify suspicious activity. These providers operate under strict data processing agreements and do not use the data for any purpose other than security analysis on our behalf.

Legal and Regulatory Disclosure

707ok may be required to disclose personal data to law enforcement agencies, financial intelligence units, or other government authorities where required by applicable law, court order, or regulatory obligation. In such cases, we will disclose only the minimum data required to satisfy the legal request. Where permitted by law, we will attempt to notify you of any such disclosure.

5 Cookies & Tracking Technologies

707ok uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your session, measure performance, and personalise your experience. This section explains what cookies we use, why, and how you can manage them.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits, store your preferences, and gather information about how you interact with the site. Cookies are not executable files and cannot run code on your device.

Types of Cookies We Use

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to view, delete, and block cookies. Note that disabling strictly necessary cookies will prevent you from logging in and using core platform features. Disabling analytics or functional cookies will not prevent you from accessing the site but may affect your personalised experience.

For instructions on managing cookies in your specific browser, refer to the browser's official help documentation. Common browsers used in Bangladesh — including Chrome for Android, Firefox, and Samsung Internet — all provide accessible cookie management settings under Privacy or Site Settings.

6 Data Retention

707ok retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedules apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to any individual. Where a legal hold or ongoing dispute requires extended retention, data will be preserved only for the duration of that specific legal necessity.

7 Your Privacy Rights

As a 707ok player, you have the following rights regarding your personal data. These rights are available to all registered users regardless of your location within Bangladesh.

Right to Access

You may request a copy of all personal data 707ok holds about you. We will provide this in a structured, commonly used format (such as PDF or CSV) within 30 days of receiving your verified request. There is no charge for a first access request in any 12-month period.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. You can update basic account information (such as your email address or mobile number) directly via account settings. For KYC-related corrections (such as a name change after marriage), you will need to submit updated supporting documentation to the support team.

Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where you object to processing based on legitimate interest and there are no overriding grounds. Note that we may be unable to fulfil erasure requests in full where retention is required by law — for example, anti-money laundering regulations require us to retain KYC records and transaction histories for a minimum statutory period even after account closure.

Right to Object

You may object to processing of your personal data where we rely on legitimate interest as the legal basis, including for direct marketing (where opt-in has been given), profiling for personalisation, and responsible gaming analytics. We will assess your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Data Portability

For data processed on the basis of your consent or contract performance, you may request that we transfer your personal data to you or to another service provider in a machine-readable format. This right applies to data you have directly provided to 707ok — it does not extend to derived data or internally generated analytics.

How to Exercise Your Rights

To exercise any of the above rights, contact the 707ok privacy team by emailing [email protected] with the subject line "Data Privacy Request". Please include your full name, registered email address, and a clear description of the right you wish to exercise. We may ask for identity verification before processing your request. All requests will be acknowledged within 5 business days and fulfilled within 30 days, except in cases of complexity or high volume where an extension of up to a further 30 days may apply — in which case you will be notified.

8 Data Security Measures

707ok treats the security of your personal data as a core operational priority. We have implemented the following technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure:

• SSL/TLS Encryption: All data transmitted between your device and the 707ok servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher). Look for the padlock icon in your browser address bar when accessing 707ok.app.
• Encrypted Data Storage: Sensitive data fields — including passwords, payment method details, and KYC documents — are stored in encrypted form using AES-256 encryption. Encryption keys are managed and rotated in accordance with security best practices.
• Access Controls: Internal access to player data is restricted on a strict need-to-know basis. All staff with data access are subject to background checks, confidentiality agreements, and regular security training. Access logs are maintained and audited.
• Two-Factor Authentication: 707ok offers SMS OTP two-factor authentication for player accounts. We strongly recommend enabling this feature via your account settings to add an extra layer of protection against unauthorised login.
• Intrusion Detection & Monitoring: Our infrastructure is monitored 24/7 by automated security systems that detect and alert on unusual access patterns, brute-force attempts, and other potential threats. Critical security events trigger immediate investigation by our technical team.
• Regular Security Audits: 707ok conducts periodic internal security reviews and engages third-party security specialists to perform vulnerability assessments and penetration testing on the platform. Identified vulnerabilities are remediated on a risk-prioritised basis.
• Data Breach Response: In the event of a confirmed personal data breach that poses a risk to your rights and freedoms, 707ok will notify affected players without undue delay and will take immediate steps to contain the breach, assess its impact, and prevent recurrence.

9 Third-Party Links & Services

The 707ok platform may contain references to third-party game providers, payment processors, and technology partners. While we integrate services from providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi to deliver gaming content, and from bKash, Nagad, and Rocket to process payments, these providers operate their own privacy practices when their systems are engaged.

When you interact with a third-party game or payment service embedded within 707ok, minimal technical data — such as a session token or anonymised player identifier — may be exchanged with that provider to facilitate the service. This data exchange is governed by contractual data processing agreements between 707ok and each provider. No third-party provider embedded within the 707ok platform is permitted to use data obtained through our platform for their own independent marketing or analytics purposes.

707ok is not responsible for the privacy practices of any external website or service that you access independently outside the 707ok platform. If you navigate away from 707ok.app to an independent third-party website (for example, by searching for a game provider's website directly), that site's own privacy policy governs the data collected during your visit there. We encourage you to review the privacy policies of any third-party services you use.

10 Updates to This Policy

707ok reserves the right to update or revise this Privacy Policy from time to time to reflect changes to our data practices, platform features, payment integrations, or applicable legal requirements. When we make material changes to this Policy, we will notify you through one or more of the following channels:

• A prominent notice displayed on the 707ok homepage or within your account dashboard upon next login.
• An email notification sent to the address registered on your account, where the change is significant enough to warrant direct communication.
• An updated "Last Revised" date displayed at the top of this Privacy Policy page.

We encourage you to review this Policy periodically so that you remain informed about how 707ok protects your personal data. Your continued use of the 707ok platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with a revised Policy, you should stop using the platform and may request account closure by contacting the support team.

Minor updates — such as clarifications, formatting changes, or corrections that do not alter the substance of any provision — may be made without advance notice. Only changes that materially affect your privacy rights or how your data is processed will be communicated proactively.